reputation management

Gone in 45 minutes

  Depressed England football fans will have been more focused on the 90 minutes of abject incompetence against Iceland rather than the 45 minutes manager Roy Hodgson took to resign after the humiliation. The most sparsely populated country in Europe with a population of 332,529 competing in its first ever major international tournament deservedly beat…

The customer’s always right, right?

“A lie can travel halfway round the world while the truth is putting on its shoes” is a quote widely attributed to Mark Twain but which ironically, may have never actually been uttered by him. As we go online to establish ‘facts’, we often find ourselves in a cycle of verification, with sources pointing to…