CEO

Should CEOs hug invisible people?

New chief executives reading the minutely-detailed reaction to the party leaders’ debates must be quaking in their boots. The analysis of every word, move and gesture from a myriad of journalists, psychologists, body language experts and even (shock horror) voters would be enough to send many into therapy if they had a forthcoming high profile…

Why communications professionals should reach higher levels of company management

I recently sat at an event where the former CEO of a FTSE company addressed a room full of his peers about, among other things, a recent crisis that had badly affected his business. He said that while he had been well prepared for the crisis in operational terms, the scale of the reputational damage…